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Frequently Asked Questions
Find answers to common questions about our products and services.
Why Buy From IVOPC?
- Authenticity Guaranteed: We offer 100% genuine Microsoft products with a lifetime warranty. You receive a license key that includes full updates and official Microsoft support.
- Lifetime Warranty: All product keys come with a lifetime warranty. If issues arise, we’ll replace the key or provide a refund.
- Instant Delivery: Our automated system delivers your product key instantly via email, 24/7.
- 24/7 Technical Support: We provide round-the-clock support through live chat and email.
- Secure Payment Methods: We accept all major online payment methods, including Visa, MasterCard, Apple Pay, and Google Pay.
Do You Offer a Warranty?
Yes, we provide a lifetime warranty on all activation keys purchased from IVOPC. If your key stops working or you cannot activate it, contact us, and we’ll either replace it or issue a refund based on our refund policy.
Can I Get a Refund?
Refunds are available if your product key fails to work and you are unable to activate it. We will verify the issue and process your request according to our refund policy.
Why Are Your Prices So Low?
We work directly with Microsoft wholesalers, allowing us to offer prices up to 60% lower than retail. By focusing on digital downloads, we cut costs associated with physical products, passing those savings on to you.
What Products Do You Offer?
We specialize in digital Microsoft products, including Windows operating systems and Office suites.
Are Your Products Genuine?
Absolutely. We only sell 100% authentic Microsoft software with a lifetime warranty.
How Can I Contact Customer Support?
You can reach our 24/7 customer support team via email at contact@ivopc.com or through our support on the website.
How Do I Purchase a Product?
Simply add your desired product to the cart and proceed to checkout. You can pay securely using any of our accepted payment methods.
Can I Purchase in Bulk?
Yes, we handle large-volume orders. Contact us directly via live chat or email for a custom quote and details on bulk purchases.
How Do I Install the Software?
Installation instructions are included in the email with your product key. If you need additional help, our support team is available 24/7.
What If I Encounter Issues During Installation?
Our technical support team is ready to assist with any installation problems. Just reach out to us, and we’ll help resolve the issue.
What is a Digital Download?
A digital download means you receive your software electronically. This allows you to download and use your software immediately without needing a physical CD or DVD.
